SUPPORT & ANSWERS
A little clarity.
A better next step.
Start with a common question or prepare a short support request. Do not include passwords, tokens, API Hash values or Telegram session files.
COMMON QUESTIONS
Can I download or buy the program now?
Public enrollment, checkout and software downloads are not open on this website. The current candidate needs actual DEMO acceptance and independent Windows installation testing. You can review the product and prepare your setup.
Why is my signal not executed?
Possible reasons include a paused host, unselected source, stale message, unclear interpretation, license/account mismatch, schedule limits, unavailable broker prices or risk checks. Review the local application's decision log rather than resending the message.
How do I add a channel or a symbol?
During application setup, enable the source within your plan quota. Select the exact broker Market Watch symbol, including any suffix. The website does not connect to your Telegram or MT5 account.
Can I run everything from my phone?
The trading application and MT5 run on Windows. This public website works on mobile, but it is not your trading dashboard. Private remote dashboard access needs separate deployment.
Does Emergency close every trade?
No. Emergency blocks new entries and keeps that block latched. Reset returns to Paused. Existing broker orders and positions are not automatically closed or cancelled.
What happens if the licensing service is unavailable?
The current application requires fresh online authority checks for entries and protective modifications. An authority outage can block both. Existing broker-side SL/TP remain in place, but continued software management is not guaranteed.
How do I renew or recover access?
Renewal uses an owner-issued code. Access recovery requires owner identity verification and the supported recovery flow. This website cannot reset passwords or issue licenses.